Need to remove a user's access to your PDP account? Use the deactivate feature!
Users get added to your account based on the PDP certification course. Should someone depart, take a minute to deactivate their user account so they can no longer access surveys and reports.
To deactivate a user, go to User Menu > Manage Users.
The Manage Users page lists all the active users for the account. Use the search and filter options to narrow the list, or scroll down the page until you find the user to deactivate. Once found, select the user by checking the checkbox and click the action button labeled Deactivate. Doing so will remove the user from the listing and move them to the Inactive tab. Once deactivated, the user will be denied login access should they attempt to do so.
