Rep .0 Account ONLY - New Experience Release

Updated: January 22, 2025 2:35pm MT This Rep release is designed to give you time to familiarize yourself with the New Experience version prior to releasing to client accounts (date TBA).

Some items are still undergoing final adjustments; however, we did not want to postpone the release. As new items become available, we will notify you via the Support Center notification bell, which will direct you to this article for the latest updates.

Here is a summary of the current items our developers are actively addressing ( ✅ indicates working, 🔲 indicates not working): 

  • Dashboard:
    • Survey Status tile—
      • pending Invitation and Survey Link graphics are working properly ✅ 
      • graphic sections and legend are clickable and takes users to appropriate page and lists the correct information in rows ✅ 
    • Account Activity—
      • counts are correct ✅
      • buttons link to appropriate view page listing correct rows ✅ 
    • Folder Activity tile—
      • clicking on a folder row takes user to the view page listing more than completed surveys and should not list TeamScans, JobScan Models or pending invitations 🔲
      • clicking on the folder row takes Platinum and Enterprise users to a listing of surveys filtered according to the contract date to today's date ✅  
      • clicking on the folder row takes Gold and Silver plans the date range will be a rolling 12 months from today's day ✅   
    • Representative dashboard tiles:
      • Add Sales and This Account tabs rep user can easily move between the two types of information. For now, please toggle back to current version to see that information. ✅
    • Usage graphic missing? Then there are no surveys processed in that account.
  • View Pages
    • Create icon for view pages—add icon and functionality for:
      • View TeamScans—add create and edit 🔲
      • View JobScan Models—add create and edit 🔲
    • Download CSV for view pages—add icon and download functionality 🔲
    • Sort icon—add icon and functionality 🔲
    • Pending Invitation
      • Fix status for undeliverable invitations 🔲
      • Add icon for pending invitations ✅
  • Mobile rendering
    • Account dashboard—mobile friendly ✅ 
    • View pages—mobile friendly 🔲

 

Thank you for taking the time to look at your Rep Account as well as mirroring your client accounts to explore the New Experience release. Should you see oddities or inconsistencies, please submit a support issue using the Support/Help icon (?) in the footer, right corner, so we can look into your situation closer.